Terms and Conditions

Welcome to Ritu Jewellers. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase or using our services.

1. General Information

  • Ritu Jewellers operates as a jewellery retailer providing gold, silver, diamond, and other ornaments.

  • All content, images, and product details on this website are for general information and may be updated without prior notice.

2. Product Information

  • We strive to display accurate product details, including descriptions, prices, weights, and purity. However, slight variations may occur.

  • All jewellery items are subject to availability. In case of unavailability, we will inform you and provide alternatives or a refund.

3. Pricing and Payments

  • All prices mentioned are in INR (₹) and inclusive of applicable taxes, unless stated otherwise.

  • Payments must be made in full at the time of purchase through approved payment methods.

  • We reserve the right to change prices without prior notice.

4. Hallmark and Certification

  • All gold jewellery is BIS hallmarked, and diamond jewellery comes with authenticity certification.

  • Customers are advised to verify details at the time of purchase.

5. Orders and Delivery

  • Orders once placed are subject to confirmation.

  • Delivery timelines may vary depending on product availability and location.

  • Shipping charges, if applicable, will be communicated at the time of order.

6. Return and Exchange Policy

  • Returns or exchanges are accepted only as per the company’s policy, subject to terms like product condition, weight verification, and original invoice.

  • Customized or personalized jewellery is not eligible for return.

7. Warranty and Repairs

  • Jewellery purchased from Ritu Jewellers may be eligible for after-sales service such as polishing, resizing, or repair (charges may apply).

  • Warranty on stones, diamonds, and embellishments is not covered unless specifically mentioned.

8. Intellectual Property

  • All content, images, logos, and designs on this website are the property of Ritu Jewellers. Unauthorized use, reproduction, or distribution is strictly prohibited.

9. Limitation of Liability

  • Ritu Jewellers is not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

  • We are not responsible for delays or issues caused by third-party logistics or unforeseen circumstances.

10. Governing Law

  • These Terms and Conditions shall be governed by and interpreted in accordance with the laws of India.

  • Any disputes shall be subject to the exclusive jurisdiction of the courts in [Your City/State].

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